Ƽ(ǥ ) IT(ITSM) ü μ 뺣̼ǡ ǥѴ.
پ о ITSM ȸ 2008 2 (Service Support) ߽, ü ִ ITSM غϱ Դ.
ü ַ ǰ e-Gene ITSM Ʈ ߽ ذ, ITƿҽ ַǰ ϰ ִ. ϳSKī, λ, , ȭ, SK̳, ֱ ַ ߴ.
̹ ø Ұϴ e-Gene ITSM Ʈ ITIL3.0 ȿ ִ û, ̺Ʈ, ְ, ø̼ μ ⺻ žߴ. ȭ ý ϴٴ Ư¡̴.
Ƽ ǥ ȯ ħ ʱ IT ȭϱ ɵ ȭ ITSM ý ʼ̶ ߴ.
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