ô뿡 ITSM IT Źͽ ҡ
itSMF ISACA ϴ 2009 ISACA & itSMF ۷ 16 £ ֵȴ.
İ ǥؿ( μ) ϰ, ѱIT(ȸ , itSMF ڸ) ѱý۰ȸ(ȸ Ȳ, ISACA) ְϴ ô뿡 ITSM IT Źͽ ҡ 16 Z ڿ 뿡 .
̹ ISACA & itSMF ۷ itSMF ڸƿ ISACA ؿ 簡 յ ó ֵǴ طν itSMF ڸƴ 5ȸ, ISACA 3ȸ ۷ ϴ ̴.
翡 ۳ Ϲݱ 迡 Ҿ ģ ħü ӿ ITSM IT Źͽ Ұ ȿ Բ ϰ, ó ȿ âϴ ȿ̰ ̴. Ư, ̹ ۷ Ϸ ߰ ITSM IT Źͽ ְ ÿ, ʺڿ ̸ ڵ鰣 ϰ Ʈũ ϴ ڸ ̴. , IT ع ϴ ȸ ̴.
۷ ũ 3 Ʈ е ǵ Ҿ 19 Ŀϴ ̳ ǵ ̴. ITSM Źͽ, IT ̷, ITSM Ͻ ġ, , ITSM ȭ, Ʈ ڻ , IT Źͽ ý, ȣ , IT Źͽ ǥ ɵ پ ٷ, ο г е λƮ ϴ ð õȴ.
Val IT âڶ Ҹ, Val IT Steering Committee (John Thorp) The Challenge of Value - Delivering on the Promise of IT ǥѴ. 濵 Ʈ 45Ⱓ 濵 о߿ Ͼ, , ְ 濵 ڸ η Ŀ о ְ ̴. ״ ̹ ǥ Ķ Ұϰ IT-Ͻ ȭ ؿ IT Źͽ ȭ ¤ ̴. ̿ Բ, IT ȭ ϴ Źͽ ٹ Ӱ õǴ Val IT ӿũ Ұ ̴.
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