ѱIT(ȸ Ȳ, itSMFڸ) ѱý۰ȸ(ȸ ̿, ISACAڸ) `Ŭ ǻ ô ITSM IT Źͽ' ڿ ǹڵ ع ϴ 縦 26 Ѵ.itSMFڸƿ ISACAڸư ϴ ̹ 絿 Ÿ . 翡 Ŭ ȯ濡 IT ϱ ַ Բ IT(ITSM, IT Service Management) IT Źͽ ó ȿ âϴ ̴. 꼾 漷 ` Ŭ IT Źͽ' ǥѴ. 漷 ̹ ǥ IT ̷ Ű Ŭ IT Źͽ Ұ ̴.ȭ dorothy@